We hate to see you go, but we make it easy to cancel or close your Peak account!
On the App:
1. Tap the Account tab on your bottom navigation.
2. Tap "Edit Settings" > "Manage My Account" > "Close Account."
1. Using the left-hand side menu, tap "Account" then "Manage Membership"
2. Select "Close Peak Account" and "Confirm."
Once you choose to close your Peak account, the 10-day deactivation process begins and all transactions are paused. If you have available funds, please withdraw them in advance of your cancellation. The closing process allows us to ensure all transactions have settled. Any remaining funds will be returned to the funding source 10 days after the deactivation request.
*Please note: Deleting the Peak app does not close your account.*
You can cancel the deactivation request in the app prior to the account closing or reach out to us at firstname.lastname@example.org. We would be so sad to see you go!